ScaleIt · Player support

SUPPORT

Help with gameplay, purchases, advertising, and privacy.

Contact support

Email ozancan.ocak@gmail.com and include your device model, iOS version, ScaleIt version, and a short description of what happened. Please do not send passwords or full payment-card information.

Restore ScaleIt PRO

  1. Open ScaleIt and go to Settings.
  2. Open ScaleIt PRO.
  3. Select Restore Purchases.
  4. Use the Apple ID that originally purchased PRO.

Restoring is free. If Apple reports that no purchase exists, check your App Store purchase history before contacting support.

Advertising and privacy choices

Free players may see a banner and can voluntarily watch a rewarded ad for a session ticket. PRO players do not receive ads. When regional privacy options are available, they can be reopened from ScaleIt Settings.

Privacy and deletion requests

Read the Privacy Policy. To request access to or deletion of information associated with ScaleIt, email ozancan.ocak@gmail.com. Local game progress can also be removed by deleting the app.